REFUND AND EXCHANGE POLICIES
Refunds: If you are not 100% satisfied with your order, contact us for a full refund within one week of receiving your package. Customer satisfaction is our highest priority.
Exchange: Exchanges can be made within one week of receiving your package. Be sure to contact us so we can set aside an alternative product. Once we have your product back we Will send out your new choice, free of charge, including anything else you want to add.
Unfortunately we cannot pay for the cost of shipping returned or exchanged products back to us.
Notes: Even though we inspect each and every product before we send it out, if you discover a manufacturing defect we will replace it immediately free of charge.
Please, when possible return packaging with the product, the product doesn’t necessarily need to be in the package.
Our goal really is to make our customers happy, that is not just lip service. Please don’t hesitate to call or email us, we love to hear from you. Really if something’s not right we want to know, and we will do whatever we can to fix it.
Anna Redish
January Baby